Poisson arrivals (λ), exponential service (μ), 1 server. Client-side only.
Tip: if you know average service time S (seconds/request), then μ = 1/S.
ρ = λ/μP0 = 1 − ρL = ρ/(1−ρ)Lq = ρ²/(1−ρ)W = 1/(μ−λ)Wq = ρ/(μ−λ)ρ approaches 1, wait times blow up non-linearly. If you want p95/p99 you need a distributional model (this only gives means).