Percentiles for Wq (wait) and W (time-in-system) under M/M/1 assumptions.
| p | Wq (wait) | W (system) |
|---|
λ<μ:
W is exponential with rate μ−λ: P(W > t) = e^{-(μ-λ)t}.Wq has an atom at 0: P(Wq=0)=1-ρ, and for t>0: P(Wq > t)=ρ·e^{-(μ-λ)t}.Wq when p ≤ 1-ρ).